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How topanbos88 link Protects Your Personal Data

At topanbos88 link, your personal data is handled with a clear set of rules: we collect only what we need to operate your account, process your deposits through…

No data sold to third partiesDANA, OVO, GoPay & QRIS transaction data protectedAccount deletion requests honoured within 30 daysEncrypted data storage24/7 privacy support channel
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topanbos88 link How topanbos88 link Protects Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

Our privacy support team operates around the clock — 24 hours a day, seven days a week — so you can raise a data concern, request an export, or ask us to correct inaccurate information at any time that suits you. We aim to acknowledge every privacy request within four business hours and resolve it within seven calendar days. You can reach us through the three channels below.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our privacy agents are available 24/7 and can verify your identity in-session before actioning any data request or correction.

Email Privacy Desk

Send a detailed request to our dedicated privacy email address. Include your registered account username and the specific data action you need — export, correction, or deletion — and we will respond within four business hours.

In-App Support Ticket

Log in to your account, navigate to Settings → Help → Privacy Request, and submit a formal ticket. This path creates a tracked case number so you can follow the status of your request in real time.

DATA HANDLING PRACTICES

Six Ways We Safeguard Your Account Data

From the moment you open your account to every DANA or OVO deposit you make, we apply consistent data-handling practices designed to keep your personal information under your control.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your chosen language and display settings. We do not use third-party advertising cookies. You can manage cookie preferences in your browser at any time without affecting account access.

Payment Data Encryption

Every QRIS scan, GoPay transfer, and DANA top-up you make passes through TLS 1.3 encryption in transit. We store only a masked reference token — never your full payment credentials — so your wallet details stay with the payment provider, not on our servers.

Account Security Layer

We require email verification for every new login device. If we detect an unrecognised IP or device, your account is temporarily held and you receive an immediate email alert. You can whitelist trusted devices from the Security tab in account settings.

Data Retention Schedule

Active account data is held for the lifetime of your account plus five years after closure, in line with financial record-keeping norms. Non-transactional data such as browsing logs is purged after 90 days. You may request early deletion of non-financial data at any time.

Your Right to Access

You can request a full machine-readable export of your personal data — including account history and payment metadata — at any time through our live chat or email privacy desk. We deliver exports within seven calendar days; eligibility for certain records depends on local law.

Third-Party Sharing Rules

We share data only with the payment rails you choose — DANA, OVO, GoPay, QRIS — and with identity-verification partners where required. We do not sell, rent, or trade your personal information with marketers or data brokers under any circumstance.

Your Privacy Policy Questions, Clearly Answered

Below are the questions we receive most often about how topanbos88 link handles personal data. If your question is not covered here, our 24/7 live chat team can walk you through any specific concern related to your account data or payment records.

We collect your name, email address, date of birth, and the payment method details you register — such as your DANA or OVO account identifier. We also log your device type and IP address to protect your account from unauthorised access.

No. We do not sell or share your personal data with advertisers or data brokers. The only third parties who receive any of your data are the payment providers you actively use — DANA, OVO, GoPay, or QRIS — and only the minimum data needed to process your transaction.

We retain financial transaction records for five years after account closure to meet standard record-keeping requirements. Non-transactional data such as login logs is deleted within 90 days of closure. Early deletion of non-financial data can be requested via our privacy desk.

Yes. Submit a data export request through live chat or our privacy email desk. We will deliver a machine-readable file containing your account data within seven calendar days. Availability of certain financial records depends on local law.

Log in and go to Settings → Help → Privacy Request to submit a correction or deletion ticket. Alternatively, contact us via live chat or email. We acknowledge requests within four business hours and aim to complete them within seven calendar days.

No. We store only a masked reference token for each transaction. Your full wallet credentials remain with the payment provider. We use TLS 1.3 encryption for all data in transit so payment details are never exposed to our servers in raw form.

We use session cookies to keep you logged in and preference cookies for display settings. We do not use advertising cookies. You can disable non-essential cookies in your browser settings at any time; this will not prevent you from accessing your account or making deposits.

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